First published in the Nov. 18 print issue of the Outlook Valley Sun.
Adventist Health Glendale received its 14th consecutive “A” Leapfrog Hospital Safety Grade for fall 2021 that recognizes the medical center’s achievements in protecting patients from harm and errors.
Adventist Health Glendale is one of only 10 California hospitals to earn this national distinction consistently since 2015 and is the only hospital in the Glendale-Burbank-Pasadena area to receive an A grade. Continue reading “Adventist Health Receives Top Leapfrog Hospital Safety Grade”
Three women at Glendale hospitals were recognized this week by the Los Angeles Business Journal as being among its “Women of Influence” in health care. The publication named Alice Issai, president of Adventist Health Glendale, Theresa Murphy, chief nursing officer at USC Verdugo Hills Hospital, and Mary Virgallito, associate administrator of quality and patient safety at USC-VHH, among the 40 total honorees. For its list, the Business Journal said it identified “particularly stellar health industry stewards” in the L.A. region, whose leadership shined throughout the COVID-19 pandemic. “The health care leaders were chosen by the Los Angeles Business Journal to be recognized for exceptional stewardship and achievement across the full spectrum of responsibility, exemplary leadership as evidenced by the highest professional and ethical standards, and for contributions to the health and wellbeing of the Los Angeles community at large,” the Business Journal wrote. Issai was recognized for leading Adventist Health through numerous advancements throughout the past several years, including the development of a structural heart program, growth of a number of surgical sub-specialties and the expansion of primary care physicians and specialists at the institution. The Business Journal also noted that the hospital was named among California’s top 5% by the U.S. News & World Report and was among five South California hospitals awarded a five-star rating by the Centers for Medicare & Medicaid Services. Murphy was lauded for her continued advocacy for improvements to nurse working culture, having helped implement updated work practices for the pandemic and also support services to combat burnout among USC-VHH’s nursing staff. She is chair of the Hospital Association of Southern California’s Nursing Advisory Committee, where she has also developed and led sessions addressing staff burnout and crisis response. Virgallito was heralded for her quick response at the start of the pandemic to establish new infection prevention protocols that helped reserve the limited supply of personal protective equipment by making use of remote technology and no-touch cleaning. She was the statewide representative for California chapters of the Association for Professionals in Infection Control and Epidemiology to the state Department of Public Health’s Healthcare Acquired Infections Advisory Committee.
Dr. Kingman Ho has joined Adventist Health Glendale as medical officer. He brings deep experience as both a physician and operational leader that has led to marked improvements in physician engagement and alignment, significant care redesign, physician and payor contracting, and the development of hospital partnerships that drive innovation and additional service access for patients. Ho came from Henry Mayo Newhall Hospital, a 357-bed acute care hospital and Level II trauma center and advanced stroke center in the Santa Clarita Valley, where he has served as chief medical officer since 2016 and, additionally, Care Innovation Officer and senior vice president of Professional Services since 2018.
When the Glendale Sanitarium opened Aug. 24, 1905, founder Ellen G. White envisioned a healing space in which to care for the mind, body and spirit of the sick. This week, what is now known as Adventist Health Glendale celebrated its 115-year history of healing with events for staff and the community.
Adventist Health Glendale has once again been independently verified by U.S. News & World Report as one of 2020’s “Best Hospitals” in its annual ranking. The hospital, celebrating its 115th anniversary, is 12th among the 132 hospitals in the Los Angeles area and 20th in California from among 424 hospitals. These rankings place the hospital in the top 5% of hospitals statewide and the top 10% of L.A-area hospitals and further validate its standing as a destination medical center for advanced care; nearly a quarter of all patients come from outside the primary and secondary markets. These rankings are based on in-depth analyses of clinical outcomes, staffing, technological capabilities, and patient safety and satisfaction from nearly 5,000 hospitals nationwide. In addition to the overall ratings, the hospital ranked high-performing in the following adult specialties: • diabetes and endocrinology • geriatrics • neurology and neurosurgery • orthopedics • pulmonology and lung surgery • urology Finally, it ranked high-performing in the following common adult procedures and conditions: • colon cancer surgery • COPD • heart failure These achievements are due to the care and dedication delivered by physicians and associates day in and day out. Recognition such as this, a five-star rating from CMS and the 11th consecutive “A” grade from the Leapfrog Group, have all come as a result of ongoing focus on patient experiences, continued expansion of advanced technologies such as the structural heart program, and an unwavering commitment to providing safe, quality outcomes for patients. “These results recognize cornerstone as a center for top-decile care. This enables us to meet unexpected demands, including the COVID-19 pandemic, with innovation, agility and a singular focus on living our mission to inspire health, wholeness and hope for our patients and our communities,” said Alice Issai, president of Adventist Health Glendale. “I’m so proud of our team’s dedication in these turbulent times and the work they’ve been doing to meet the demands of this crisis. It’s the same commitment I see in calmer times, which really speaks to what an amazing group of professionals we have here caring for our patients.”
Amid a summer replete with COVID-19 versions of events like drive-thru graduations and concerts, the Adventist Health Glendale Foundation transformed the rooftop of the Americana at Brand into a nostalgic movie experience for its first-ever “drive-in gala.” Aptly named, UNGala 2020 convened 140 cars and more than 200 guests to recognize Dr. Ronald S. and Georgiana Wu, this year’s honorees after which the foundation named the medical center’s main auditorium for their 52-year service to the hospital and community. On Wednesday just before sunset, casually dressed and masked dignitaries pulled up to level eight of the Americana, where they were greeted with a welcome bag full of movie snacks and celebratory flags that read, “Congratulations Dr. Ronald and Mrs. Georgiana Wu.” From their cars, attendees waved to and cheered Adventist Health Glendale President Alice Issai and the Wus, who briefly stood outside their car while maintaining a six-foot distance. Attendees remained inside their vehicles for the entire evening in this unique “no contact” fundraiser. The smell of popcorn wafted through the air while Abba’s “Dancing Queen” played from Issai’s convertible for the start of what felt like a feel-good party from which the hospital could be seen in the distance. Though a real stage and hors d’oeuvres were sidelined by social distancing, the UNGala event, which was planned in a matter of two weeks, went on. The procession turned to car Tetris as vehicles made their way in front of two massive projection screens to watch the program, audible via K-Wave radio station 107.9 FM.
While the tally of positive COVID-19 tests grows larger, the average age of patients has been inching lower in recent weeks as the initial wave of the pandemic has surged back with fury. When the pandemic grew in March and April, hospitals found themselves overwhelmed and low on key supplies to mitigate the spread of the coronavirus, and elderly men and women with pre-existing health conditions represented a large percentage of cases. A significant number of such patients came from skilled nursing facilities, whose residents sometimes made up a super-majority of deaths in a given community. Now, in the weeks after Los Angeles County and state officials briefly relaxed public restrictions, it’s a different picture.